Greatest Hits 08
At this time of the year we like to look back to a few significant projects from the past 12 months.



The Flash-based Web site we originally designed six years ago for the Salt Lake structural engineering firm, Dunn Associates, was updated in January with a larger display size and with identifiable content for search engines.



Albion Minerals, a 50 year-old Utah-based company that manufactures and distributes mineral products for animal, plant, and human nutrition, engaged us to help define their brand message, using our Perception Branding 5-D process. After we presented our strategic recommendations, we proceeded to redesign their identity--the logo, color and typography, reflected in three major divisions of the company, each appealing to a different target market.



Online government services that are built and managed by NIC in behalf of their state government partners are featured in the annual report we created for the Kansas-based public company, the seventh we've designed for them.



The Church of Jesus Christ of Latter-day Saints created a multi-media campaign that features actual Church members who speak unrehearsed about their feelings. Bonneville Communications engaged modern8 to create Internet banner ads in behalf of the Church to follow the same theme.



UCN, recognizing the need to innovate, developed a new product approach that delivers software for call centers over the Internet. Their name and logo no longer fit them. With our 5D Process to determine brand strategy, we created a new identity and name change. The new company name, inContact, reflects the name of the company's product platform, already familiar to their customers.


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You Have More Than One Identity


We are a brand design agency. The value of our company's services--in fact for our whole industry--is based upon this single truth: image is a perception, not necessarily a fact. Buyers cannot know in a factual sense all there is to know about your company. What they don't know, they might assume with or without any real evidence. These so-formed perceptions are influential to a buyer, just as real factors based on hard evidence are, and may well determine the buying decision.

Phillip Kotler of the Kellogg School of Business at Northwestern University tells us that usually a company has several different identities: the communicated, actual, conceived, desired and ideal identity. First, you need to know where you are—your actual identity (1), in order to find a way to your desired identity (2). Preferably, the desired identity is also the ideal identity (3). However, what you're communicating (4) and how people conceive it (5) can be two very different things.

Your identity is made visible in your brand image: your company name, logo, tagline and brand story. Your brand identity is, of course, much more. It is a long-lasting strategic asset that represents the timeless values of your brand and exists in the minds of your customer. Your brand image (names, logos, taglines) is a tactical asset that can change from time to time.

Potential customers, who have never had any contact with your company, may still possess a strong image of you. Without a purchasing experience, image may decide whether they use you at all. That's why one of the most important goals in brand management is to reduce complexity. Inasmuch as buyers cannot know all there is about your company, and you can't be all things to all people, it is essential to concentrate your brand message to what is critically important.

— Randall Smith

Historical Importance of Signs


Our client, YESCO, recently asked us to frame the covers of 15 different Yescozettes we had designed for them, dating back to 1997 to hang in their corporate office. The Yescozette is a publication for the customers, friends and employees of YESCO, or Young Electric Sign Company. The latest addition of the publication, designed by modern8 designer Russ Gray, is captioned "A Brief Primer on the Historic Significance of Signs". In addition to showcasing the latest sign designs and installations, the oversized publication also quizzes readers on the history of sign-making. We conceptualized, and designed it, as well as directed the photography, writing and printing of the 11 x 14 inch publication.

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